Zebra Android 13 must be configured to disable multiuser modes.

Severity	Group ID	Group Title	Version	Rule ID	Date	STIG Version
medium	V-270056	PP-MDF-333290	ZEBR-13-009000	SV-270056r1052908_rule	2024-12-11	1

Description
Multiuser mode allows multiple users to share a mobile device by providing a degree of separation between user data. To date, no mobile device with multiuser mode features meets DOD requirements for access control, data separation, and nonrepudiation for user accounts. In addition, the MDFPP does not include design requirements for multiuser account services. Disabling multiuser mode mitigates the risk of not meeting DOD multiuser account security policies. SFR ID: FMT_SMF_EXT.1.1 #47a

Description

Multiuser mode allows multiple users to share a mobile device by providing a degree of separation between user data. To date, no mobile device with multiuser mode features meets DOD requirements for access control, data separation, and nonrepudiation for user accounts. In addition, the MDFPP does not include design requirements for multiuser account services. Disabling multiuser mode mitigates the risk of not meeting DOD multiuser account security policies. SFR ID: FMT_SMF_EXT.1.1 #47a

ℹ️ Check
Review documentation on the managed Zebra Android 13 device and inspect the configuration on the Zebra Android device to disable multiuser modes. This validation procedure is performed on both the EMM Administration Console and the managed Zebra Android 13 device. On the EMM console: COBO and COPE: 1. Open "User restrictions". 2. Open "Set user restrictions". 3. Verify "Disallow modify accounts" is toggled to "ON". On the managed Zebra Android 13 device: COBO and COPE: 1. Go to Settings >> Passwords & Accounts >> Accounts for Owner. 2. Tap "Add account". 3. Verify the action is not allowed. If the EMM console device policy is not set to disable multi-user modes or on the managed Zebra Android 13 device, the device policy is not set to disable multi-user modes, this is a finding.

ℹ️ Check

Review documentation on the managed Zebra Android 13 device and inspect the configuration on the Zebra Android device to disable multiuser modes. This validation procedure is performed on both the EMM Administration Console and the managed Zebra Android 13 device. On the EMM console: COBO and COPE: 1. Open "User restrictions". 2. Open "Set user restrictions". 3. Verify "Disallow modify accounts" is toggled to "ON". On the managed Zebra Android 13 device: COBO and COPE: 1. Go to Settings >> Passwords & Accounts >> Accounts for Owner. 2. Tap "Add account". 3. Verify the action is not allowed. If the EMM console device policy is not set to disable multi-user modes or on the managed Zebra Android 13 device, the device policy is not set to disable multi-user modes, this is a finding.

✔️ Fix
Configure the Zebra Android 13 device to disable multi-user modes. On the EMM console: COBO and COPE: 1. Open "User restrictions". 2. Open "Set user restrictions". 3. Toggle "Disallow modify accounts" to "ON".