The Cisco ISE must be configured to notify the user before proceeding with remediation of the user's endpoint device when automated remediation is used. This is required for compliance with C2C Step 3.

Severity
Group ID
Group Title
Version
Rule ID
Date
STIG Version
lowV-242582SRG-NET-000015-NAC-000070CSCO-NC-000080SV-242582r812746_rule2024-09-102
Description
Notification will let the user know that installation is in progress and may take a while. This notice may deter the user from disconnecting and retrying the connection before the remediation is completed. Premature disconnections may increase network demand and frustrate the user. Note: This policy does not require remediation to be performed by the Cisco ISE, but will apply if remediation services are used.
ℹ️ Check
If DoD is not at C2C Step 3 or higher, this is not a finding. If not required by the NAC SSP, this is not a finding. Verify that each requirement used has a message to display. 1. Navigate to Work Centers >> Posture >> Posture Policy. 2. Make a note of each "Requirement" tied to an enabled Posture Policy. 3. Navigate to Work Centers >> Posture >> Policy Elements >> Requirements. 4. Verify that each requirement noted has a message in the "Message Shown to Agent User" box. If a requirement that is used does not have a message, this is a finding.
✔️ Fix
If required by the NAC SSP, configure a message prior to remediation: 1. Navigate to Work Centers >> Posture >> Policy Elements >> Requirements. 2. On the requirements under "Remediation Actions", define a message in the "Message Shown to Agent User". 3. Choose "Done". 4. Choose "Save".